Contact Us

We’re here to help with any questions or concerns you may have. 
Please feel free to reach out.

Customer Support

(213) 221-7705

hello@aldemijewelry.com

Appointments

To book an appointment please email us at hello@aldemijewelry.com

Frequently Asked Questions

We offer resizing for rings purchased directly from us. Please note that certain styles, such as those with intricate design, may have limitations on resizing. Visit Ring Resizing for more information.

Items must be returned unworn within 14 days of receipt. Please contact us before returning an item. For detailed information, please refer to our Returns and Exchanges Policy.

Orders are typically processed within 10-12 business days. Shipping times may vary based on your location. You’ll receive tracking information once your order has shipped. Visit Shipping Policy for more information.

We accept various payment methods, including credit cards, PayPal, and other secure payment options. Please check our checkout page for a complete list.

Absolutely! Once your order has shipped, you will receive a confirmation email with tracking information to monitor your package.

You can reach our customer service team at hello@aldemijewelry.com or through our contact form on the website. We’re here to help!